
Frequently Asked Questions
Find quick solutions to common inquiries and get the information you need—all in one place.
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Who is USAPOC?
USAPOC is a trusted provider of two-way radios and accessories, offering reliable communication solutions for various industries.
What’s the difference between Hytera and Motorola radios?
Both brands offer high-quality communication solutions. Hytera specializes in advanced digital radio systems, while Motorola provides a range of rugged and reliable devices for different industries
Do you sell accessories for radios?
Yes! We offer a variety of accessories, including batteries, headsets, antennas, and chargers to enhance your PTT experience.
Do you offer bulk discounts for large orders?
Yes, we offer discounts for bulk purchases. Please contact our sales team at sales@usapoc.com to discuss your specific needs and receive a quote.
I didn't receive an order confirmation email. What should I do?
Please check your spam or junk mail folder. If you still can't find it, contact our customer service team and we will resend it.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express, Discover), Shop Pay, Gpay and in some cases, bank transfers.
Can I modify or cancel my order after placing it?
Order modifications or cancellations depend on our processing timeline. Contact customer support as soon as possible for assistance.
Can I request bulk orders or special pricing?
Absolutely! USAPOC offers bulk order discounts and special pricing for businesses and organizations. Reach out to customer support for a custom quote.
Can I return an item if I change my mind?
Yes, USAPOC accepts returns within 30 days of purchase, though a restocking fee may apply.
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Do you offer warranties on its products?
Yes, we provide warranties on select Hytera and Motorola radios and accessories. Warranty details vary by product, so check the product page or contact customer support for specifics
Can I use PTT radios without a network?
Yes, traditional two-way radios operate on radio frequencies without requiring cellular or Wi-Fi networks. However, Push-to-Talk over Cellular (PoC) radios use mobile networks for extended coverage.
What accessories are available?
We offer batteries, antennas, chargers, speaker mics, belt clips, and programming cables to enhance radio functionality.
Still have a question? Contact us
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Business Hours
Our team is available Monday to Friday, 9:00 AM – 6:00 PM (EST).